{"id":7615,"date":"2024-02-26T17:13:55","date_gmt":"2024-02-26T17:13:55","guid":{"rendered":"https:\/\/cityxerpa.com\/esim-ios\/"},"modified":"2026-03-31T10:13:48","modified_gmt":"2026-03-31T10:13:48","slug":"esim-ios","status":"publish","type":"page","link":"https:\/\/cityxerpa.com\/en\/esim-ios\/","title":{"rendered":"eSIM iOS"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-font-size:38px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:38;line-height:1.18;\"><strong>Install and activate your eSIM on <u>iOS<\/u><\/strong><\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:12px;--awb-padding-right:24px;--awb-padding-bottom:12px;--awb-padding-left:24px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:rgba(0,0,0,0.12);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:33.333333333333%;--awb-margin-top-large:20px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:250px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1156\" height=\"800\" alt=\"Act\" title=\"Landing-esim-1\" src=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-1.png\" class=\"img-responsive wp-image-7820\" srcset=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-1-200x138.png 200w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-1-400x277.png 400w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-1-600x415.png 600w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-1-800x554.png 800w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-1.png 1156w\" sizes=\"(max-width: 1072px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\">Enjoy <span data-fusion-font=\"true\" style=\"font-family: CityXerpaSemi;\">mobile data<\/span> now on your trip to Andorra.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-padding-top:12px;--awb-padding-right:24px;--awb-padding-bottom:12px;--awb-padding-left:24px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:rgba(0,0,0,0.12);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:33.333333333333%;--awb-margin-top-large:20px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:250px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"1156\" height=\"800\" alt=\"iNT\" title=\"Landing-esim-2\" src=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-2.png\" class=\"img-responsive wp-image-7824\" srcset=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-2-200x138.png 200w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-2-400x277.png 400w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-2-600x415.png 600w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-2-800x554.png 800w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-2.png 1156w\" sizes=\"(max-width: 1072px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2\"><p style=\"text-align: center;\">Our eSIM will provide you with internet access. <b style=\"font-family: CityXerpaSemi;\" data-fusion-font=\"true\">It does not support SMS<\/b> or <b style=\"font-family: CityXerpaSemi;\" data-fusion-font=\"true\">calls.<\/b><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-padding-top:12px;--awb-padding-right:24px;--awb-padding-bottom:12px;--awb-padding-left:24px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:rgba(0,0,0,0.12);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:33.333333333333%;--awb-margin-top-large:20px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:250px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"1156\" height=\"800\" alt=\"esim\" title=\"Landing-esim-3\" src=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-3.png\" class=\"img-responsive wp-image-7828\" srcset=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-3-200x138.png 200w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-3-400x277.png 400w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-3-600x415.png 600w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-3-800x554.png 800w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/03\/Landing-esim-3.png 1156w\" sizes=\"(max-width: 1072px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-3\"><p style=\"text-align: center;\"><span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">Purchase our eSIM with <b style=\"font-family: CityXerpaSemi;\" data-fusion-font=\"true\">no extra charge<\/b> from your carrier.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-lottie fusion-lottie-1\" data-id=\"1\" style=\"--awb-max-width:100px;--awb-width:100%;\"><div class=\"fusion-lottie-animation lg-mx-auto lg-mx-auto sm-mx-auto\" data-path=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/Animation-1708443500513.json\" data-loop=\"1\" data-reverse=\"0\" data-speed=\"1\" data-trigger=\"none\"><lottie-player loop=\"1\" speed=\"1\"><\/lottie-player><\/div><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-font-size:24px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:24;line-height:1.3;\"><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">Select the device you will use for installation<\/div>\n<\/div><\/h3><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:12px;--awb-padding-right:12px;--awb-padding-bottom:12px;--awb-padding-left:12px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:12px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:12px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#f8f8f8;--button_border_color:#e8e8e8;--button_accent_hover_color:#000000;--button_border_hover_color:#000000;--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:0px;--button_border_width-left:0px;--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;--button_gradient_top_color:#000000;--button_gradient_bottom_color:#000000;--button_gradient_top_color_hover:#f4f4f4;--button_gradient_bottom_color_hover:#f4f4f4;--button_margin-right:12px;--button_margin-left:12px;\" target=\"_self\" href=\"https:\/\/cityxerpa.com\/en\/esim-ios\/\"><i class=\"fa-apple fab awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">iPhone<\/span><\/a><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#000000;--button_border_color:#e8e8e8;--button_accent_hover_color:#222222;--button_border_hover_color:#222222;--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:0px;--button_border_width-left:0px;--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;--button_gradient_top_color:#f8f8f8;--button_gradient_bottom_color:#f8f8f8;--button_gradient_top_color_hover:#f4f4f4;--button_gradient_bottom_color_hover:#f4f4f4;--button_margin-right:12px;--button_margin-left:12px;\" target=\"_self\" href=\"https:\/\/cityxerpa.com\/en\/esim-android\/\"><i class=\"fa-android fab awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Android<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:24px;--awb-padding-right:12px;--awb-padding-bottom:24px;--awb-padding-left:12px;--awb-overflow:hidden;--awb-bg-color:#f8f6f5;--awb-bg-color-hover:#f8f6f5;--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:67px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-space-between fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#303030;--awb-sep-color:#e2a24d;--awb-font-size:24px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:24;line-height:1.3;\">Get ready to enjoy internet in Andorra! ?<\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-lottie fusion-lottie-2\" data-id=\"2\" style=\"--awb-max-width:100px;--awb-width:100%;\"><div class=\"fusion-lottie-animation lg-mx-auto lg-mx-auto sm-mx-auto\" data-path=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/Animation-1708443500513.json\" data-loop=\"1\" data-reverse=\"0\" data-speed=\"1\" data-trigger=\"none\"><lottie-player loop=\"1\" speed=\"1\"><\/lottie-player><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-font-size:24px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:24;line-height:1.3;\"><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">With which method would you like to do the installation?<\/div>\n<\/div><\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:12px;--awb-padding-right:12px;--awb-padding-bottom:12px;--awb-padding-left:12px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:12px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:12px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#222222;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:0px;--button_border_width-left:0px;--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;--button_gradient_top_color:#f4f4f4;--button_gradient_bottom_color:#f4f4f4;--button_gradient_top_color_hover:#000000;--button_gradient_bottom_color_hover:#000000;--button_margin-right:12px;--button_margin-left:12px;\" target=\"_self\" href=\"#qr\"><i class=\"fa-qrcode fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">With QR<\/span><\/a><\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-4 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#222222;--button_border_color:#e8e8e8;--button_accent_hover_color:#f8f8f8;--button_border_hover_color:#f8f8f8;--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:0px;--button_border_width-left:0px;--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;--button_gradient_top_color:#f4f4f4;--button_gradient_bottom_color:#f4f4f4;--button_gradient_top_color_hover:#222222;--button_gradient_bottom_color_hover:#222222;--button_margin-right:12px;--button_margin-left:12px;\" target=\"_self\" href=\"#manual\"><i class=\"fa-ellipsis-h fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Manual<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div id=\"qr\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:48px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#f6f4f5;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-font-size:28px;\"><h4 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:28;line-height:1.5;\">Installation with QR code<\/h4><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:24px;--awb-padding-right:24px;--awb-padding-bottom:24px;--awb-padding-left:24px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:#e0e0e0;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:14.4%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:14.4%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;--minFontSize:20;line-height:1.5;\">Before installing your eSIM, you need to know:<\/h4><\/div><div class=\"fusion-text fusion-text-4\"><ul>\n<li>\n<p>You need to be connected to a WiFi network to activate your eSIM.<\/p>\n<\/li>\n<li>\n<p><span style=\"background-color: rgba(0, 0, 0, 0);\">Make sure the QR code is displayed on another screen or device so you can scan it with the camera of the device where you want to install the eSIM.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"background-color: rgba(0, 0, 0, 0);\">Once you have installed your eSIM, the information in the app may take a few minutes to update.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"background-color: rgba(0, 0, 0, 0);\">Make sure you are not connected to your primary SIM\u2019s mobile data.<\/span><\/p>\n<\/li>\n<li>\n<p><span style=\"background-color: rgba(0, 0, 0, 0);\">Using our eSIM will not incur any costs from your mobile operator.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:24px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-space-around fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:30.19%;--awb-margin-top-large:20px;--awb-spacing-right-large:6.3597217621729%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:6.3597217621729%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:63.62%;--awb-order-small:0;--awb-spacing-right-small:3.0179188934297%;--awb-spacing-left-small:3.0179188934297%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-block\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-video fusion-selfhosted-video\" style=\"max-width:100%;\"><div class=\"video-wrapper\"><video playsinline=\"true\" width=\"100%\" style=\"object-fit: cover;\" autoplay=\"true\" muted=\"true\" loop=\"true\" preload=\"auto\"><source src=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/ios-mockup-ing-QR.mp4\" type=\"video\/mp4\">Sorry, your browser doesn&#039;t support embedded videos.<\/video><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"manual\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:24px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#f6f4f5;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-font-size:28px;\"><h4 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:28;line-height:1.5;\">Manual installation<\/h4><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:24px;--awb-padding-right:24px;--awb-padding-bottom:24px;--awb-padding-left:24px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:#e0e0e0;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:14.4%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:14.4%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;--minFontSize:20;line-height:1.5;\">Before proceeding with the manual installation, you should know:<\/h4><\/div><div class=\"fusion-text fusion-text-5\"><ul>\n<li>You need a WiFi connection to activate your eSIM.<\/li>\n<li>To install the eSIM, copy the code(s) provided after your purchase.<\/li>\n<li>Once you have installed your eSIM, the information in the app may take a few minutes to update.<\/li>\n<li>Make sure you are not connected to your primary SIM\u2019s mobile data.<\/li>\n<li>Using our eSIM will not incur any costs from your mobile operator.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:30.19%;--awb-margin-top-large:20px;--awb-spacing-right-large:6.3597217621729%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:6.3597217621729%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:63%;--awb-order-small:0;--awb-spacing-right-small:3.047619047619%;--awb-spacing-left-small:3.047619047619%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-video fusion-selfhosted-video\" style=\"max-width:100%;\"><div class=\"video-wrapper\"><video playsinline=\"true\" width=\"100%\" style=\"object-fit: cover;\" autoplay=\"true\" muted=\"true\" loop=\"true\" preload=\"auto\"><source src=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/ios-mockup-ing-MANUAL.mp4\" type=\"video\/mp4\">Sorry, your browser doesn&#039;t support embedded videos.<\/video><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:24px;--awb-padding-right:12px;--awb-padding-bottom:24px;--awb-padding-left:12px;--awb-overflow:hidden;--awb-bg-color:#def2ef;--awb-bg-color-hover:#def2ef;--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-font-size:24px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:24;line-height:1.3;\">Congratulations! You can now enjoy your eSIM ??<\/h3><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-margin-bottom:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:32;line-height:1.18;\">You just need to <u>activate it<\/u> now!<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-padding-top:24px;--awb-padding-right:24px;--awb-padding-bottom:24px;--awb-padding-left:24px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:#e0e0e0;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:9.6%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:9.6%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;--minFontSize:20;line-height:1.5;\">To activate it, you need to:<\/h4><\/div><div class=\"fusion-text fusion-text-6\"><ul>\n<li><span style=\"background-color: rgba(0, 0, 0, 0);\">Go to the \u2018<span data-fusion-font=\"true\" style=\"font-family: CityXerpaSemi;\">Settings<\/span>\u2019 section on your device.<\/span><\/li>\n<li>Click on \u2018<span data-fusion-font=\"true\" style=\"font-family: CityXerpaSemi;\">Mobile Data<\/span>\u2019 and select the installed eSIM.<\/li>\n<li>Once inside, click on \u2018<span data-fusion-font=\"true\" style=\"font-family: CityXerpaSemi;\">Activate this line<\/span>\u2019 button, then enable \u2018<span data-fusion-font=\"true\" style=\"font-family: CityXerpaSemi;\">Data Roaming<\/span>\u2019.<\/li>\n<li>Go back to \u2018<span data-fusion-font=\"true\" style=\"font-family: CityXerpaSemi;\">Mobile Data<\/span>\u2019 and make sure mobile data is assigned to the eSIM<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:24px;--awb-padding-right:24px;--awb-padding-left:24px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:rgba(0,0,0,0.12);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:33.333333333333%;--awb-margin-top-large:20px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\"><p style=\"text-align: center;\"><strong>01<\/strong><\/p>\n<p style=\"text-align: center;\">Open &#8216;<b style=\"font-family: CityXerpaSemi;\" data-fusion-font=\"true\">Settings<\/b>&#8216; and select &#8216;<b style=\"font-family: CityXerpaSemi;\" data-fusion-font=\"true\">Mobile Data<\/b>&#8216;, then choose the <b style=\"font-family: CityXerpaSemi;\" data-fusion-font=\"true\">installed eSIM<\/b>.<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:250px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\"><img decoding=\"async\" width=\"1359\" height=\"2271\" alt=\"Activaci\u00f3 eSIM\" title=\"00\" src=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/00-1.png\" class=\"img-responsive wp-image-7602\" srcset=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/00-1-200x334.png 200w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/00-1-400x668.png 400w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/00-1-600x1003.png 600w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/00-1-800x1337.png 800w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/00-1-1200x2005.png 1200w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/00-1.png 1359w\" sizes=\"(max-width: 1072px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:24px;--awb-padding-right:24px;--awb-padding-left:24px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:rgba(0,0,0,0.12);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:33.333333333333%;--awb-margin-top-large:20px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-8\"><p style=\"text-align: center;\"><strong>02<\/strong><\/p>\n<p style=\"text-align: center;\">Click on the <b style=\"font-family: CityXerpaSemi;\" data-fusion-font=\"true\">&#8216;Activate this line<\/b>&#8216; button and <b style=\"font-family: CityXerpaSemi;\" data-fusion-font=\"true\">enable data roaming<\/b>.<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:250px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"1337\" alt=\"Guia instalaci\u00f3\" title=\"guia_instalacio2\" src=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/guia_instalacio2.png\" class=\"img-responsive wp-image-7792\" srcset=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/guia_instalacio2-200x334.png 200w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/guia_instalacio2-400x669.png 400w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/guia_instalacio2-600x1003.png 600w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/guia_instalacio2.png 800w\" sizes=\"(max-width: 1072px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-padding-top:24px;--awb-padding-right:24px;--awb-padding-left:24px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:rgba(0,0,0,0.12);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:33.333333333333%;--awb-margin-top-large:20px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-9\"><p style=\"text-align: center;\"><strong>03<\/strong><\/p>\n<p style=\"text-align: center;\">Go back to the &#8216;<b style=\"font-family: CityXerpaSemi;\" data-fusion-font=\"true\">Mobile Data<\/b>&#8216; section and make sure it&#8217;s associated with the eSIM<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:250px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none\"><img decoding=\"async\" width=\"1359\" height=\"2271\" alt=\"Activaci\u00f3 eSIM\" title=\"03\" src=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/03-1.png\" class=\"img-responsive wp-image-7598\" srcset=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/03-1-200x334.png 200w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/03-1-400x668.png 400w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/03-1-600x1003.png 600w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/03-1-800x1337.png 800w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/03-1-1200x2005.png 1200w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/03-1.png 1359w\" sizes=\"(max-width: 1072px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling check-active\" style=\"--awb-border-sizes-top:1;--awb-border-sizes-bottom:1;--awb-border-sizes-left:1;--awb-border-sizes-right:1;--awb-border-color:#e0e0e0;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:12px;--awb-padding-right:12px;--awb-padding-bottom:0px;--awb-padding-left:12px;--awb-margin-top:50px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;--awb-box-shadow:0px 0px 12px 0px rgba(0,0,0,0.19);\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:calc( 1280px + 12px );margin-left: calc(-12px \/ 2 );margin-right: calc(-12px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:35.38%;--awb-margin-top-large:20px;--awb-spacing-right-large:6px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:6px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:6px;--awb-spacing-left-medium:6px;--awb-width-small:76.83%;--awb-order-small:0;--awb-spacing-right-small:6px;--awb-spacing-left-small:6px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element sm-text-align-center\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-7 hover-type-none overla\"><img decoding=\"async\" width=\"1080\" height=\"1080\" title=\"mockup-dades\" src=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/mockup-dades.png\" alt class=\"img-responsive wp-image-7489\" srcset=\"https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/mockup-dades-200x200.png 200w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/mockup-dades-400x400.png 400w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/mockup-dades-600x600.png 600w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/mockup-dades-800x800.png 800w, https:\/\/cityxerpa.com\/wp-content\/uploads\/2024\/02\/mockup-dades.png 1080w\" sizes=\"(max-width: 1072px) 100vw, (max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:20px;--awb-spacing-right-large:6px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:6px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:6px;--awb-spacing-left-medium:6px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:6px;--awb-spacing-left-small:6px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;--minFontSize:20;line-height:1.5;\">How do you know your eSIM is active?<\/h4><\/div><div class=\"fusion-text fusion-text-10\"><p>You can check it in two ways:<\/p>\n<\/p>\n<ol>\n<li>Verify that the signal icon on your device shows at least one bar.<\/li>\n<li><span style=\"background-color: rgba(0, 0, 0, 0);\">Access your device\u2019s \u2018Settings\u2019, go to \u2018Mobile Data\u2019, and verify that \u2018Data Roaming\u2019 is enabled.<\/span><\/li>\n<\/ol>\n<ol>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:63px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-font-size:28px;\"><h4 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:28;line-height:1.5;\">Doubts or questions about the eSIM?<\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-12 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#f6f4f5; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #f6f4f5; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #c4c4c4;}.fusion-accordian #accordian-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"CityXerpaSemi\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"CityXerpa\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #000000;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #000000;}.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: #000000; }<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-9323 esim-en \"><span class=\"entry-title rich-snippet-hidden\">Are there any restrictions on unlimited eSIMS?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-03-31T10:16:35+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9323\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9323\" href=\"#collapse-1-9323\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there any restrictions on unlimited eSIMS?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9323\" aria-labelledby=\"faq_1-9323\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. Although they offer unlimited data, in cases of very high consumption in a short time, browsing speed may be temporarily reduced. This means that you will continue to have a connection, but at a slower speed. Normally, the usual speed is restored the next day.   <!-- notionvc: 874f0abb-d973-4a29-8305-47ff616cbca5 --><br \/>\n<!-- notionvc: ec272e85-4352-42e3-97b1-4d441c8e5d73 --><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-9237 esim-en \"><span class=\"entry-title rich-snippet-hidden\">What is an unlimited eSIM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-12-24T12:37:25+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9237\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9237\" href=\"#collapse-1-9237\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is an unlimited eSIM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9237\" aria-labelledby=\"faq_1-9237\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Unlimited eSIMs are digital SIMs that give you unlimited mobile data for a set period of time (3, 5, 7, 10, 15 or 30 days). However, you always have the option to renew or top up if you need data for more days. <!-- notionvc: ec272e85-4352-42e3-97b1-4d441c8e5d73 --><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7751 esim-en \"><span class=\"entry-title rich-snippet-hidden\">What should I consider when activating an eSIM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:10:40+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7751\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7751\" href=\"#collapse-1-7751\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What should I consider when activating an eSIM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7751\" aria-labelledby=\"faq_1-7751\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Before activating an eSIM, consider the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once you have installed your eSIM, the information in the app may take a few minutes to update.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you run out of data or your eSIM expires, make sure you are not connected to the mobile data of your primary SIM.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7770 esim-en \"><span class=\"entry-title rich-snippet-hidden\">What is an eSIM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:20:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7770\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7770\" href=\"#collapse-1-7770\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is an eSIM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7770\" aria-labelledby=\"faq_1-7770\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">An eSIM is an electronic SIM card that allows devices to connect to the mobile network without the need for a physical card. It is a quick and convenient way to access the internet through your mobile device.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7767 esim-en \"><span class=\"entry-title rich-snippet-hidden\">Que propose notre eSIM ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:19:39+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7767\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7767\" href=\"#collapse-1-7767\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que propose notre eSIM ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7767\" aria-labelledby=\"faq_1-7767\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Notre eSIM vous fournira uniquement un acc\u00e8s \u00e0 Internet. <strong>Elle ne permet pas de recevoir ou d\u2019envoyer des SMS ni des appels.<\/strong><\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7764 esim-en \"><span class=\"entry-title rich-snippet-hidden\">How can I buy an eSIM from CityXerpa?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:18:29+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7764\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7764\" href=\"#collapse-1-7764\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I buy an eSIM from CityXerpa?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7764\" aria-labelledby=\"faq_1-7764\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can purchase the eSIM that best suits your needs through the CityXerpa app, within the eSIM category. Once you\u2019ve bought it, you will need to install it on your device to start using it.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7761 esim-en \"><span class=\"entry-title rich-snippet-hidden\">When should I buy my eSIM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:17:08+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7761\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7761\" href=\"#collapse-1-7761\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When should I buy my eSIM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7761\" aria-labelledby=\"faq_1-7761\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can buy your eSIM at any time. However, to set it up, you will need internet access (Wi-Fi), so we recommend installing and activating it just before starting your trip or upon arriving in Andorra.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep in mind that your eSIM will not start consuming data or validity days until you activate it and connect to the Andorra\u2019s network.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7757 esim-en \"><span class=\"entry-title rich-snippet-hidden\">How do I install my eSIM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:14:53+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7757\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7757\" href=\"#collapse-1-7757\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I install my eSIM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7757\" aria-labelledby=\"faq_1-7757\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Once you have purchased your eSIM, you will need to install it on your device. You can do this in two ways:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>With QR code: <\/b><span style=\"font-weight: 400;\">When purchasing the eSIM, you will get a QR code in the app that you\u2019ll need to share on another screen or device to scan it with the camera of the device where you want to install it. Once scanned, follow the steps in the<\/span><b> Installation Guide.<\/b><\/li>\n<li><b>Manual installation: <\/b><span style=\"font-weight: 400;\">When purchasing the eSIM, you will receive one or more codes in the app that you need to copy and add manually during installation. Follow the steps in the <\/span><b>Installation Guide<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7754 esim-en \"><span class=\"entry-title rich-snippet-hidden\">How do I activate my eSIM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-03-15T10:05:44+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7754\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7754\" href=\"#collapse-1-7754\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I activate my eSIM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7754\" aria-labelledby=\"faq_1-7754\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Once you have installed your eSIM, you will need to activate it to start using it. Consult our <\/span><b>Installation Guide<\/b><span style=\"font-weight: 400;\"> to see how to activate it on your device.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>If you buy an eSIM before arriving in Andorra,<\/strong> we recommend activating it on the same day you travel so that validity days start counting when you begin your trip. Remember to deactivate your primary SIM before entering the country. It&#8217;s possible that the eSIM may not pick up Andorran network until reaching San Juli\u00e0 de L\u00f2ria.<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>If you purchase it while already in Andorra<\/strong>, make sure you have deactivated your primary SIM so that you only consume data from the eSIM.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7726 esim-en \"><span class=\"entry-title rich-snippet-hidden\">Does my eSIM expire?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T17:57:20+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7726\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7726\" href=\"#collapse-1-7726\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Does my eSIM expire?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7726\" aria-labelledby=\"faq_1-7726\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Yes, an eSIM can expire for various reasons:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Our eSIMs have a<\/span><b> limited validity<\/b><span style=\"font-weight: 400;\"> of 7, 15, or 30 days. You can check the expiration date when purchasing it or in the &#8216;My eSIMs&#8217; section on your CityXerpa user profile. Note that validity days will start counting when you activate it for the first time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once <\/span><b>mobile data is exhausted<\/b><span style=\"font-weight: 400;\">, your eSIM will expire, but you can always recharge it to continue using it. Remember to keep track of your eSIM&#8217;s data consumption. If it runs out and you haven&#8217;t deactivated the primary SIM, it may start consuming data from the main line.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7748 esim-en \"><span class=\"entry-title rich-snippet-hidden\">Can I use an eSIM on any device?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:09:07+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7748\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7748\" href=\"#collapse-1-7748\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I use an eSIM on any device?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7748\" aria-labelledby=\"faq_1-7748\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">To use an eSIM, your mobile device <strong>must be compatible.<\/strong> In case your mobile device is not compatible, you will see a warning in the app.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your device can use an eSIM, you can now get one from CityXerpa and enjoy limitless internet!<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7745 esim-en \"><span class=\"entry-title rich-snippet-hidden\">How can I track data usage?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:07:09+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7745\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7745\" href=\"#collapse-1-7745\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I track data usage?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7745\" aria-labelledby=\"faq_1-7745\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Once your eSIM is installed and activated, you can track your data usage in the &#8216;My eSIMs&#8217; section within your CityXerpa user profile. From there, you can check real-time information related to the eSIM you have purchased.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7742 esim-en \"><span class=\"entry-title rich-snippet-hidden\">Can I recharge my eSIM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:05:40+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7742\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7742\" href=\"#collapse-1-7742\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I recharge my eSIM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7742\" aria-labelledby=\"faq_1-7742\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Yes, access your CityXerpa profile in the &#8216;My eSIMs&#8217; section, select the eSIM you want to recharge, and follow the instructions. If the recharge does not activate automatically:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Restart your phone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Activate and deactivate airplane mode to restore the connection.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We recommend recharging your eSIM before data runs out; otherwise, you will need to connect to a Wi-Fi network to recharge it.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7739 esim-en \"><span class=\"entry-title rich-snippet-hidden\">How many eSIMs can I install?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:03:42+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7739\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7739\" href=\"#collapse-1-7739\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How many eSIMs can I install?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7739\" aria-labelledby=\"faq_1-7739\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can buy and install as many eSIMs as you want.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7736 esim-en \"><span class=\"entry-title rich-snippet-hidden\">Can I install the same eSIM on multiple devices?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:02:13+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7736\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7736\" href=\"#collapse-1-7736\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I install the same eSIM on multiple devices?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7736\" aria-labelledby=\"faq_1-7736\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">An eSIM can only be installed on one device, but a device can have several eSIMs installed.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7733 esim-en \"><span class=\"entry-title rich-snippet-hidden\">Will my teleoperator charge me to install an eSIM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T18:00:58+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7733\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7733\" href=\"#collapse-1-7733\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my teleoperator charge me to install an eSIM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7733\" aria-labelledby=\"faq_1-7733\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You don&#8217;t need to worry, your teleoperator won&#8217;t charge you any extra fees to install our eSIM.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-7730 esim-en \"><span class=\"entry-title rich-snippet-hidden\">Can I request a refund for my eSIM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/cityxerpa.com\/en\/author\/soniapascial\/\" title=\"Posts by Sonia Pascual\" rel=\"author\">Sonia Pascual<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-02-27T17:59:02+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-7730\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-7730\" href=\"#collapse-1-7730\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I request a refund for my eSIM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-7730\" aria-labelledby=\"faq_1-7730\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A refund for an eSIM will only be processed if there is an error with the CityXerpa system. CityXerpa will not handle refunds in case of incompatibility with your mobile device. Before payment, the app will notify you if your device is not compatible.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-13 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1331.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:24px;--awb-padding-right:12px;--awb-padding-bottom:24px;--awb-padding-left:12px;--awb-overflow:hidden;--awb-bg-color:#e4e9ef;--awb-bg-color-hover:#e4e9ef;--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-font-size:24px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:24;line-height:1.3;\">More questions? <strong>Contact us<\/strong> ?<\/h3><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-5 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_border_width-top:0px;--button_border_width-right:0px;--button_border_width-bottom:0px;--button_border_width-left:0px;--button-border-radius-top-left:12px;--button-border-radius-top-right:12px;--button-border-radius-bottom-right:12px;--button-border-radius-bottom-left:12px;--button_gradient_top_color:#000000;--button_gradient_bottom_color:#000000;--button_gradient_top_color_hover:#f4f4f4;--button_gradient_bottom_color_hover:#f4f4f4;\" target=\"_self\" href=\"https:\/\/cityxerpa.com\/contacte\/#formulari-contacte\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Contact<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7615","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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